Zencore AB is a Swedish yoga clothing company founded in 2017.
Our products are manufactured in China and Lithuania. Our main approach to sustainability is superior quality - We spend more time on the production and design process, ensuring that each piece or product is the highest quality so it can last for many years. All materials are sourced from local producers near the production facility - with short transportation. In addition to the superior quality, our top priority is great working conditions in modern facilities, and that our producers follow Öko-Tex Standard 100 and other certificates for sustainability.
We want your shopping experience at zencoreyoga.com to feel 100% safe. Therefore payments are made through globally trusted payment systems PayPal or Stripe. Please note that you do NOT have to create a PayPal account in order to pay with credit/debit cards through their payment service. zencore does not handle any credit card numbers directly.
If you are not able to pay with your debit or credit card, it is usually because your card is issued in another country than the one you are ordering from. Our payment systems typically blocks these transactions to minimize fraud. If you are not able to pay with your card, we strongly recommend reaching out to us immediately or try another card or payment method.
All prices at zencoreyoga.com are inclusive of local VAT/taxes and are payable in the currency indicated on our website. For non-EU customers, additional VAT, customs charges and other levies may be incurred by your local Customs Authority on your import, at applicable rates. We reserves the right to pricing errors. In the case of obviously incorrectly priced items, zencore reserves the right to cancel the order.
We offer free worldwide shipping on all orders over €85. Delivery time depends on the shipping address in which you want your order to be delivered. We also offer UPS express shipping for a fee in cases where you need your products faster. All shipping costs and delivery times are shown during the checkout process. Please refer to our shipping page for detailed shipping information.
Orders are shipped from Malmö, Sweden.
For safety reasons, we require a signature upon delivery with UPS orders. For more information about your order, please contact us at firstname.lastname@example.org.
The customer is fully responsible for entering the correct information when ordering at zencoreyoga.com. Zencore is not responsible for the non-delivered/extended delivery time if your address is incorrect. We always recommend customers to double-check all details before placing an order. If you have entered an incorrect adress for delivery, it has to be changed before the order is fulfilled. The change of adress can only be done after reaching out to email@example.com. Please include order number as well as the correct delivery information when contacting us about your incorrect address.
Placing an order is easy at zencoreyoga.com. Simply choose the item you wish to purchase and add it to your shopping cart. Then proceed to the checkout page where you fill in your personal/shipping information and pay for the order. Make sure to complete all steps in the payment process so that we can capture the payment and ship your order as fast as possible.
Your discount code should be added after adding products to your cart and clicked "Check out". Apply your code in the upper right corner and it will immediately be discounted from the total sum of your oder. Please note that you can only use one discount code per order.
We can add/remove any item as long as the product has not yet shipped. Please contact us immediately at firstname.lastname@example.org. Otherwise, you can always place a new order for the additional items.
We can cancel your order if the product has not shipped. Please contact us immediately at email@example.com to request a cancellation. If the product(s) already has been shipped, then we will walk you through our easy return process or you can read instructions on our Returns page.
As of today do we not offer free exchanges. We do offer returns for a full refund if you for any reason are not satisfied with our products. Note: customer is responsible for the return shipping cost.
We can almost make any change you want as long as your product has not shipped. Make sure to contact us immediately at firstname.lastname@example.org since we process orders very quickly after receiving your order.
Yoga instructors who are actively teaching and/or a RYT are eligible to purchase zencore apparel at 25% off. Please send an email to email@example.com with subject line "Yoga Teacher Discount" and include your yoga background. We are very grateful to all who are deeply involved in the global yoga community. Please allow 1-2 business days for a response. We also do have an Ambassador Program with generous perks. Please refer to our Ambassador Program page for more information.
Since our leggings are made of the lightweight and stretchy Zensoft fabric, sizes are not as "size sensitive" as a pair of jeans for example. Order your normal size, but if you are between two sizes, we recommend that you choose the smaller size. If you need additional information, please refer to our size chart for general measurements. If you still have any other questions, please do not hesitate to email us at firstname.lastname@example.org.
Once we have confirmed by email that you will be given a refund for the returned product(s), depending on your bank, please allow up to ten billing cycles for your credit to appear on your statement.
Please refer to our return policy page. We accept unused, unwashed, unaltered merchandise with tags attached, for a full refund within 30 days of purchase. Customer are responsible for shipping cost.
Machine wash 40°C/104℉ inside-out, gentle cycle with mild detergent and similar colors. No Fabric softeners. Tumble dry very low, or hang-dry.
The images we display on our website have the most accurate color possible. However, due to some differences in computer monitors, we cannot be responsible for these variations between the actual product and your screen. Please also keep in mind we do not have control over the color accuracy of photos taken by others.
We release new styles and colors every season. Occasionally, some products will be limited edition and will not get restocked. If a product that you really want is out of stock, please email us at email@example.com to get the latest update when you favorite item is available again.
If we did not answer your question, please contact us at firstname.lastname@example.org.