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These terms and conditions apply to all purchase orders submitted to zencore AB’s Web Site on (hereinafter referred to as the ”Web Site”). This also cover all purchase agreements that a consumer enters into from a distance with zencore AB, hereinafter referred to as ”zencore”). You are instructed to read these terms and conditions before placing any orders. By placing an order, you confirm that you accept these terms and conditions. These terms and conditions may be updated by zencore in the future, at any time. 

A binding purchase agreement is entered into as soon as your order has been confirmed and an order confirmation has been sent from zencore to the e-mail address you entered. If incorrect price has been displayed on the Web Site you will be offered to either purchase the item to the correct price, or cancel the order. zencore reserves the right to decline or rescind a purchase agreement if fraud or other actions similar to fraud, such as unlawful use of another person’s credit card, is suspected.
The Web Site is intended for sales to consumers only. If you are below the age of 18 you must gain parental approval before submitting any order through the Web Site.
If not, the buyer may become liable for the possible costs an invalid agreement may involve.

Taxes & Duties
European union
On all orders from within the EU prices include local VAT and are payable in the currency indicated at the Web Site. All taxes and duties are included in the price at checkout. 
Rest of the World
On all orders outside EU, price payed at checkout are exclusive of taxes and duties as well as VAT. International orders can incur taxes, duties and other levies as determined by the Local Customs Authority within the destination country of your order. This is not uncommon when shipping to a non-EU country. Although this does not always occur, assessment of duties and taxes will be based on the value of the order and the Tax-free threshold (if it exists) for goods imported into the destination country. While we apologize for any inconvenience, we have no control over such fees. Payment of any duties and taxes is the responsibility of the recipient and will not be refunded or compensated by zencore (More information can be obtained by contacting your local customs office).

Pricing & Payment
zencore uses PayPal and Shopify Payments for secure online credit and debit card payments. Please refer to Paypal and Shopify Payments to read more about their services specifically. Where payment is subject to validation and/or authorization by a card issuer or bank, any Order Confirmation is subject to such validation or authorization. The prices at the Web Site are current prices and may be changed at any time. zencore is not bound by price indications on the Web Site which the buyer must reasonably or apparently understand are incorrect and which, for example, have occurred due to technical problems in the web platform or rates that have been manipulated by the customer. Any orders hereby can systematically be cancelled. Should any unauthorized charges appear on your credit card as a result of shopping with, you must notify your credit card provider in accordance with its reporting rules and procedures. 
Delivery & Shipping
We always do our best to deliver your order as soon as possible. Normally orders ship within 1-2 business days from order confirmation and can be expected to be delivered within the timeframe displayed at checkout. Delivery times are estimates only and may take longer than expected (particularly during peak seasons e.g. Christmas). We currently ship to most countries but may not ship to certain countries outside the European Union. Should you have an inquiry as to whether or not we ship to a specific location, please contact our support team at For non-EU customers, please be advised that additional VAT, customs charges and other levies may be incurred by your local Customs Authority on your import, at applicable rates. You are asked to inspect delivered items upon delivery and report any deviations found as described under our Returns policy

Right of withdrawal, Returns, and Exchanges
We offer you a 30-day right-of-return of your order, calculated from the date you ordered. If you wish to make such a return please follow our return instructions. Items shall be returned properly wrapped and packed. As soon as we have received the returned items, and have been able to confirm that the return requirements are met, we will refund your payment. In case you find that an item delivered by us to you is defective you should contact our support team as soon as possible with a formal complaint, to get a replacement delivery. The same applies in case you identify that a product has been damaged during transportation or you identify other deviations in the delivery, e.g. received the wrong or multiple products. Customer is responsible for the return shipping cost. In case of a return the risk (for loss or damage during delivery) is on the customer. If you want to exchange to a different size or product, select "Exchange" during the Return process and let us know more details about your preferred exchange.

Promotions & Discounts
On orders eligible for discount, the value of the discount is considered as a general discount on the total amount of the order. If part of or the entire order is sent back for refund the value of the returned merchandise is recalculated and the purchase price minus the relative share of the overall discount will only be credited.
Promotions and discount codes are only valid on new orders and cannot be applied retrospectively.

Products, content and specifications
All features, content, specifications, products and prices of products and services described or depicted on this Web Site are subject to change at any time without notice. Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only. We make all reasonable efforts to accurately display the attributes of our products, including the applicable colors; however, we cannot guarantee that the colors appearing on the online store in detail reflect the product colors. The colors can be reflected in different ways depending on for example your computer or phone screen, graphic card and your computer settings. The inclusion of any products or services on this Web Site at a particular time does not imply or warrant that these products or services will be available at any time. It is your responsibility to ascertain and obey laws (including minimum age requirements) in regard to the possession, use and sale of any item purchased from this Web Site. By placing an order, you represent that the products ordered will be used only in a lawful manner. 

Accuracy of information
We attempt to ensure that information on this Web Site is complete, accurate and current. Despite our efforts, the information on this Web Site may occasionally be inaccurate, incomplete or out of date. We make no representation as to the completeness, accuracy or currency of any information on this Web Site. For example, products included on this Web Site may be unavailable, may have different attributes than those listed. In addition, we may make changes in information about price and availability without notice. While it is our practice to confirm orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service. We reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer. We also may require verification of information prior to the acceptance and/or shipment of any order.

Third party links
Our Website may contain links to other websites. Our Policy does not apply to the practices of other websites and zencore is not responsible for the actions and privacy policies of third parties. We encourage you to be aware of when you leave our Website and to read the privacy policies of each website that you visit.

Account security
You are entirely responsible for the security and confidentiality of your password and account. Furthermore, you are entirely responsible for any and all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security of which you become aware. You are responsible for taking precautions and providing security measures best suited for your situation and intended use of the Services and Web Site.

Your use of our Web Site and Services is subject to our Privacy Policy. Please read our Privacy Policy.

The information, materials and Services provided on or through this Web Site are provided “as is” without any warranties of any kind including warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. Neither zencore, nor any partner warrants the accuracy or completeness of the information, materials or services provided on or through the Web Site or makes any commitments or assumes any duty to update such information, materials or services. Neither zencore, nor any of its respective affiliates, warrants that the functions contained in this Web Site will be uninterrupted or error-free, that defects will be corrected, or that the server that makes the content available will be free of viruses or other harmful components.

Limitation of liability 
Your use of the Web Site is at your own risk. You agree that our sole obligation to you is to provide the Web Site “as is.” Neither zencore nor any of its employees, officers, directors nor any of its agents or any other party involved in creating, producing or delivering the Web Site shall be liable to you or to any third party for your use of, or the inability to use, the Web Site and its Content. In no event will zencore be liable to you or anyone else for any indirect, special, punitive, incidental or consequential damages (including, without limitation, those resulting from lost profits, lost data or business interruption) arising out of the use, inability to use, or the results of use of the Web Site, any web sites linked to this Web Site, and its Content.
In the event of any problem with this Web Site or any Content, you agree that your sole remedy is to cease using this Web Site. 

Termination of use
You or we may suspend or terminate your account or your use of this Web Site at any time, for any reason or for no reason. We may also block your access to our Web Site in the event that (a) you breach these Terms and Conditions; (b) we are unable to verify or authenticate any information you provide to us; or (c) we believe that your actions may cause financial loss or legal liability for you, our users or us.

If a dispute regarding these terms and conditions should arise, the consumer should contact zencore customer service and try to resolve the disagreement as a first step. A Dispute arising out of these terms and conditions shall be brought to the court in the place where the defendant resides. The consumer may also, in accordance with the regulations in the Swedish Code of Judicial Procedure (1942:740) bring a suit to the court in the place where the consumer resides.

Entire Agreement 
The Agreement constitutes the entire agreement between the user and zencore and supersedes any prior understandings or agreements (written or oral). If you do not understand any of the foregoing Terms or if you have any questions or comments, we invite you to contact us at
The content of the Web Site is copyright-protected and is the property of zencore. All intellectual property rights to the content of the Web Site belong to zencore. It is allowed to download, print, copy and blog about the material on the Web Site for your own personal purposes, however not for business purposes. This presumes that the material is not changed and that all intellectual property rights remain reserved zencore. It is allowed to link to the Web Site. All rights reserved. Photographs on the Web Site are not to be copied.
These Terms and Conditions shall be goverened by the laws of Sweden.

Contact us
We are always looking for ways to improve and would love to hear your opinions. Comments on our service, products and even new ideas to make your experience with us even better, are always welcome. You can let us know what you think by emailing our support team at 
zencore AB
Kosterögatan 9
Malmö, 211 24
Companies register: Bolagsverket/Swedish Companies Registration
Company registration number: 559140-7118
VAT registration number: VAT NO. SE559140-7118